Refund policy
Return & Refund Policy
Last updated: 24/02/2026
Thank you for purchasing from LUXCRAFT.
LUXCRAFT provides digital products only. Please review this policy carefully before completing your purchase.
Digital Products – All Sales Final
All LUXCRAFT products are delivered as digital downloads, including AI prompt packs, guides, and related files.
Due to the nature of digital content:
- All sales are final
- No returns or exchanges are offered
- No refunds are issued once a purchase has been completed
Once access to a digital product has been granted, it cannot be revoked, returned, or resold.
By completing your purchase on luxcraft.vip, you acknowledge and agree to this policy.
Non-Refundable Situations
Refunds will not be issued for:
- Change of mind
- Accidental purchases
- Incompatibility with your AI model, device, or platform
- Dissatisfaction with AI-generated outputs
- Failure to read the product description
- Lack of experience using AI tools or prompts
LUXCRAFT provides professionally structured prompts. We do not guarantee specific AI-generated outcomes, as results vary depending on the AI model, settings, and reference images used.
Duplicate Charges or Access Issues
If you:
- Are charged more than once for the same product, or
- Experience a verified technical issue accessing your files
Please contact us immediately. We will review confirmed issues and restore access or correct billing errors where applicable. This does not constitute a refund policy.
Unauthorized Transactions
If you believe a purchase was made without your authorization, please contact us as soon as possible so we can investigate and assist accordingly.
Contact
For support or access-related questions:
Email: zkrtyy3@gmail.com
Website: https://www.luxcraft.vip
Final Note
LUXCRAFT is built for creators who understand digital products and AI workflows. Please review all product details carefully before purchasing.